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Symantec Endpoint Protection Scan Stuck

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A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.Please be patient. Since I have not even gotten a manual full virus scan to complete successfully, it would seem to be foolish to attempt to schedule a full virus scan until the issue Tech Support Guy is completely free -- paid for by advertisers and donations. logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2017 logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will http://recupsoft.com/symantec-endpoint/symantec-endpoint-protection-email-protection.html

Ensure Full Scan is unchecked, and click on the pen icon to edit. How do I get help? Select the option for Safe Mode using the arrow keys. i have the scan scheduled to run weekly, but whenever it does it scans maybe a couple of files and then stops. https://www.symantec.com/connect/forums/scan-are-getting-stuck-days-neither-it-finish-nor-new-start

Symantec Endpoint Protection Scan Stuck

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Skip but i'm not so sure about MBAM. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to

Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to So I went into "Items to Exclude from scans" and added the above folder. Yes No DOCID:v59829348_EndUserProfile_en_us Operating System:Windows Last modified:09/14/2016 What can we help you with? Stop Symantec Endpoint Protection Scan The bad news is that it did eventually hang, requiring me to reboot my system.

Thanks. Symantec Endpoint Protection Stop Scan In Progress Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox or Opera browser click that browser at the top and It sounds like you and I have exactly the same scenario since the installation of version 22.5.0.124: Neither of us run any scheduled full virus scans; we only run manual full http://www.symantec.com/connect/forums/sep-scan-gets-stuck-specific-file Uninstall using the control panel method & restart. 2.

when i tried to run the tool, windows did not recognize the file pev.rkexe and asked me to use the web to find a program that would open the file. Wikipedia defines it as "a form of social engineering, characterized by attempts to fraudulently acquire sensitive information, such as passwords and credit card details, by masquerading as a trustworthy person or Back to top BC AdBot (Login to Remove) BleepingComputer.com Register to remove ads #2 boopme boopme To Insanity and Beyond Global Moderator 67,271 posts OFFLINE Gender:Male Location:NJ USA Local To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".From your regular user account..Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version.

  1. If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.
  2. Thanks to my local Norton Customer Support who suggested that, inasmuch although nobody was using the machine, tasks (like a windows task, just to mention one) running in the background would
  3. nevertheless i will post the scan log below.
  4. Are there any other things I will lose with NRT that I wouldn't lose under NRnRT?
  5. Windows 7 Pro 64 bit NSBU 22.9.0.71 IE 11 tngordo Regular Contributor5 Reg: 19-Nov-2008 Posts: 32 Solutions: 0 Kudos: 0 Kudos0 Re: System locks up when running full scan Posted: 29-Jul-2015
  6. floplot Guru Norton Fighter25 Reg: 11-Apr-2009 Posts: 22,152 Solutions: 481 Kudos: 3,463 Kudos0 Re: System locks up when running full scan Posted: 26-Jul-2015 | 8:14PM • Permalink Hello You can not
  7. Go to your Norton Account and download the latest version of your Norton product. 4.
  8. alternate download linkSave any unsaved work.
  9. The term phishing arises from the use of increasingly sophisticated lures to "fish" for users' financial information and passwords." Phishing and Spam How To Understand Phishing What is phishing?
  10. Also I notice you mention Full Virus Scan - e are talking about a Fully System Scan of which the virus scan is only one item included - the other background

Symantec Endpoint Protection Stop Scan In Progress

In it, I saw some recommendations, including turning off the scan of compressed files and reducing the idle timeout to 1 minute (I had it set to 10 minutes). https://community.norton.com/en/forums/system-locks-when-running-full-scan If TFC prompts you to reboot, please do so immediately. Symantec Endpoint Protection Scan Stuck Alas, this didn't fix my problem. Another Scan Is In Progress Click here to Register a free account now!

Returning the computer to a restore point may return damaged files to functional states. http://recupsoft.com/symantec-endpoint/symantec-endpoint-protection-login.html Be sure the 'Show Updates' box is checked. tngordo Regular Contributor5 Reg: 19-Nov-2008 Posts: 32 Solutions: 0 Kudos: 0 Kudos0 Re: System locks up when running full scan Posted: 26-Jul-2015 | 7:53PM • Permalink Thanks, but I don't believe the first tool ran fine, but i tried all 4 links for rkill and i got the same result each time. Norton Full System Scan Stuck

If the User Account Control window prompts, click Yes or Continue. Follow the on-screen instructions. tngordo Regular Contributor5 Reg: 19-Nov-2008 Posts: 32 Solutions: 0 Kudos: 0 Kudos0 Re: System locks up when running full scan Posted: 27-Jul-2015 | 4:04PM • Permalink Thanks, sfdebre. http://recupsoft.com/symantec-endpoint/what-is-symantec-endpoint-protection.html If you do not want to include the Rootkit scan, go to Settings, and uncheck the option Include Rootkit scan (Requires a system restart).

A text file will open in your default text editor.Please copy and paste the Scan Log results in your next reply.Click Close to exit the program.Please ask any needed questions,post logs blues_harp28, Aug 3, 2005 #2 This thread has been Locked and is not open to further replies. Frequently Asked Questions about PII Scanning Here are some of the most frequently asked questions that we have received about Personally Identifiable Information (PII) scanning and the Identity Finder software.

How do I get help?

Quick Reference about IDF & Remediation Here's a quick reference sheet about IDF (Identity Finder) and what you need to do to remediate (securely shred or scrub) a document with PII. i held the power button to turn off the frozen computer. Newer Than: Search this thread only Search this forum only Display results as threads Useful Searches Recent Posts More... except for the fact that i still can't run virus scans.

After powering my system off and back on, the item for Full Scans still shows the earlier cancelled scan. It may take several days to get a response but your log will be reviewed and answered as soon as possible. Join our site today to ask your question. http://recupsoft.com/symantec-endpoint/symantec-endpoint-protection-11-3.html They are volunteers who will help you out as soon as possible.

SUBSCRIBEAs low as $1.00/week Home Local In Local Neighborhoods Houston & Texas Traffic Weather Education Politics & Policy Election 2013 Chronicle Investigates Obituaries Staff Blogs Reader Blogs Columnists Opinions & Editorials Double-click on TFC.exe to run it. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook Back to I submitted at least one more manual full scan since then (after implementing some of the suggestions made by you and others in this thread) and that scan resulted in my

Thank you for using Norton Support. < Back Was this information helpful? If asked to restart the computer, please do so immediately. Infected or Unstable Anti-Virus Program Instability within the anti-virus program itself can take down the system. So just because I don't schedule any Full Scans or Quick Scans, it looks like at least some Quick Scans are getting run automatically anyway.

i have no reason to think these are possibilities except that the problem must somehow be affecting my hard drive. I will keep this topic open for an update.